Release Updates

Explain what changed—and update every customer lesson it touches.

GuideThread turns an approved release into an impact record: the changed behavior, affected customer roles, required action, open questions, and tutorials or FAQ answers that need review.

Separate changed facts from unchanged assumptions.

The comparison keeps four states visible before anyone rewrites customer-facing education.

Before · 2026.07

Invitation controls

Removed · direct invite path

After · 2026.08

Policy before invitation

Open · delegated administration

Changed

The behavior, label, sequence, permission, or outcome that differs in this version.

Unchanged

The surrounding behavior customers can continue to rely on.

Removed

A step, option, or path that should no longer appear in education.

Open

A product question that must be resolved before the explanation is approved.

Release: workspace invitation controls

Example release record · neutral software workflow

Source version
2026.08
Affected roles
Workspace administrator; team owner
Changed behavior
Invitation policy now appears before member invitations are sent.
Unchanged behavior
Existing member roles are not modified by the invitation policy.
Customer action
Administrators review and save a policy before inviting new members.
Open point
Confirm behavior for workspaces with delegated administration.
Affected education
Administrator onboarding; invite-members tutorial; invitation-pending FAQ.
Review owners
Product; support operations; customer education.

Every affected asset gets a decision.

One source version branches into content decisions instead of a row of lookalike cards.

Revise

Administrator onboarding · the teaching step changed.

Revise

Invite-members tutorial · policy becomes a prerequisite.

Source

2026.08

Workspace invitation controls

Confirm unchanged

Existing member roles · surrounding behavior stays current.

Hold

Invitation-pending FAQ · open point needs an owner.

Create / retire

Use only when no current asset exists or advice is no longer current.

A customer update should answer four questions.

Each answer stays short because it describes a distinct customer decision.

01

What changed?

Name the behavior, not only the feature.

02

Who is affected?

Identify role, plan, workflow, or prerequisite.

03

What should they do?

State the customer action and completion cue.

04

Where can they learn the workflow?

Link to the approved tutorial or guide for the same product version.

Revise the affected teaching sequence

Release Updates questions

Should every release become a tutorial?

No. Create or revise education when the change affects a customer task, decision, prerequisite, or expected result. A technical change with no learning impact may only need a release record.

Who decides which assets are affected?

The release owner identifies the changed behavior, and the content owner compares it with the source and steps behind existing education.

How should an unresolved product question appear?

Record it as an open point with an owner. Hold the affected explanation until the answer is approved; do not fill the gap with an assumption.

What happens to the previous tutorial?

Keep its version and publication history, mark it superseded when the replacement is approved, and remove it from active distribution according to the destination's content policy.

Start with one release

Give the next tutorial a source, owner, audience, and version before production begins.

Use the release intake template to identify what changed, who needs an explanation, which assets are affected, and what still needs review.